Want to help develop a world-class fin-tech startup right here in Taiwan?

Want to work with some of the world's best PMs, designers, and developers?

Join this fast-growing startup founded by software veterans and funded by top VCs, public companies, banks, and the Taiwanese government (NDF)!

We’re actively seeking an experienced KYC/AML specialist to join our Customer Success Department as a KYC Manager. In this pivotal role, you’ll take the helm of our KYC operations, championing stringent compliance and sophisticated risk management strategies. Your leadership will be critical not only in scaling the KYC team but also in cultivating collaboration across departments, reinforcing our dedication to unparalleled customer success. As we navigate through rapid organizational growth and the evolving fintech landscape, your visionary approach will ensure that our operations not only adhere to but exceed regulatory standards, maintaining a secure and compliant environment that underpins our operations.

Job responsibilities

  • Team Leadership and Project Management: Direct a team of KYC officers, promoting a culture of collaboration, excellence, and continuous growth. Oversee employee development and manage key KYC projects, ensuring alignment with company objectives and efficient execution.
  • Scaling & Operational Strategy: Develop and implement strategies to efficiently scale KYC operations, anticipating future challenges, optimizing resource allocation, and maintaining high-quality service standards during global expansion.
  • Regulatory Excellence: Continuously review and enhance KYC policies and practices to exceed regulatory standards, safeguarding the company from compliance risks and challenges.
  • Audit and Reporting Mastery: Oversee comprehensive preparation for internal and external audits, ensuring regulatory requirements are met with impeccable documentation and reporting practices.
  • Innovative Quality Assurance: Elevate quality assurance measures through innovative approaches, ensuring unparalleled accuracy and consistency in KYC processes.
  • Cross-Departmental Collaboration: Work closely with other departments to streamline KYC-related workflows, support customer-facing teams, and align KYC operations with broader company objectives, under the guidance of the Customer Success Director.


  • A minimum of 5 years’ experience in KYC, AML, or related Compliance roles within the fintech or blockchain sectors.
  • A profound interest in and understanding of the blockchain, fintech industry, AML frameworks, and regulatory landscapes.
  • Comprehensive knowledge of AML, due diligence, and related regulations, with a proven track record of navigating complex compliance environments.
  • Exceptional analytical skills, with a proficiency in data analysis and risk assessment to inform strategic decisions.
  • Experience with KYC software, financial crime detection tools, and the ability to leverage technology to enhance KYC operations.
  • Strong leadership qualities, with the ability to inspire, mentor, and drive a team towards achieving strategic objectives.
  • Excellent communication and collaboration skills, capable of fostering positive relationships across departments and with external stakeholders.

Location: Taipei (check us out on Google Maps!)

About XREX

Regarding our culture