About
Want to build a worldwide brand from Taiwan, and to communicate our brand story to millions of users worldwide?
Want to be based in Taiwan but work in a silicon-valley-like environment, and to build world-class brand and products?
Want to participate in the global fintech and blockchain movement, and work at an English-speaking workplace?
Come change the world with us! Join this fast-growing startup founded by software veterans and funded by top VCs, Skype co-founders, and the Taiwanese government (NDF)!
We’re hiring for an experienced Product Content Designer. The exact mix of other skills does not matter, so long as your tool chest includes a mix of abilities.Be willing to attack anything that comes your way, learn on the fly and get things done.
Come talk to us if you want to push your skillset in a dynamic fast-paced environment.
Responsibilities
- Content Creation: Writing, editing, and testing content for apps, websites, FAQs, emails, and other digital channels. This content can include user interface (UI) text, product descriptions, blog articles, and more.
- User-Centered Design: Ensuring that content meets the needs and expectations of the target audience. This involves understanding user problems, conducting user research, and tailoring content to address user needs in their language.
- Collaboration: Working closely with cross-functional teams, such as product managers, designers, user researchers, customer support, and marketers, to integrate content seamlessly into the overall user experience.
- Testing and Iteration: Conducting user testing and gathering feedback to continuously improve content quality based on user input and data analysis.
- Content Management: Managing and updating existing content to keep it consistent, relevant and up-to-date. This includes creating the glossary, archiving outdated content and refreshing or repurposing existing content as needed.
Requirements
- 5+ years’ experience in UX writing in the internet/ software products.
- Familiarity with tools for managing and updating content for apps and websites.
- Language skills: excellent in English (native speaker) and very good in Mandarin (Traditional Characters).
Preferred Qualifications
- 2+ years of experience in Finance, Banking, FinTech, or Crypto related industries.
- Familiarity with design and prototyping tools, such as Figma.
Location: Taipei (check us out on Google Maps!)